izigame.me

I was excited to play this. I purchased it and let it download. Then when it came time to play, I became stuck on a screen that said waiting for response from auth server. This is a single player completely offline game. Why does it need an auth server for anything?
Well, it turns out Sony wants you to create a PSN account in order to play this on your PC. Why? Good question. Well, because I wanted to play, I signed up for a PSN account. On the final step of account creation, I was told I needed to contact Sony support in order to finish creating my account. There was absolutely no information on how I was supposed to do that. I went to the Sony support site and there was literally no way to contact them anywhere on the site. I had to LLM it in order to get a support number because searching for one didn't yield any results either.
At this point I've been trying to figure out how to contact them for an hour. So I call the number and I am told that I need to call back within business hours. I check the time and the time they said they close is still 45 minutes away. That was the final straw. I uninstalled the game and refunded it.
Why do I have to create a PSN account in order to play an offline single-player PC game that I purchased on a PC game store? Why do I have to contact an uncontactable support chain in order to create that account? Why does creating the account make it mandatory that I enter detailed info like my city of residence and my ZIP code? It's like they don't want people playing this or something. This is asinine. How is creating a brand new blank PSN account going to verify or authenticate a single thing anyway? You want me to link a blank PSN account to my Steam account in order to play a game when you know full well I'm not going to use that PSN account for anything else ever, why? I shouldn't have to try to jump through hoops for hours and hours in order to even get to the title screen. I do not recommend this.