Information Regarding Career Mode Crashes
Hello players,
Following the v1.4.0 update to EA SPORTS™ WRC, an unforeseen issue with Career Mode has occurred that is affecting a number of players.
Please see below for further information and what we are doing to resolve it for you all.
What happened:
The v1.4.0 update was released.
This update added Central European Rally to the game.
Central European Rally was also added to Career Mode, both as part of the WRC class, and across several other Championships and Events in Career.
The addition of Central European Rally caused a mismatch in the game code with a specific set of Benefactor objectives.
Affected players will experience a 100% crash rate if their Career Mode save features these specific objectives.
How are players affected:
Career Mode contains hundreds of combinations of Benefactor objectives, specifying which Events and Championships the player must compete in as progression targets.
These Benefactor objectives are randomly assigned to players at the start of each Career Mode Season.
Players who have specific combinations of these Benefactor objectives will experience a game crash if they attempt to continue their Career.
Players who have not started Career, or start a new Career are not affected in Career Mode Season 1.
Some players may be able to load a Career Mode save without any issue, though this cannot be predicted in advance.
Players who are currently in Career Mode Season 2 and beyond in WRC2 and Junior WRC are at risk of a crash if they attempt to continue their career.
Players who are currently in Career Mode Season 2 and beyond in WRC are also at risk, and players in Season 3 and beyond are at a higher risk.
If a player has experienced this crash, there is a chance that their Career Mode progress has been lost with no ability to recover.
How players can mitigate the issue:
If a player has an active Career Mode save, we are advising all players to avoid playing in Career until an update is released.
With the hotfix we are aiming to restore existing Career Mode Saves for those that do not start a new Career.
If a player wishes to start a new Career, they can do so without being affected by this issue, however their previous save will be permanently lost.
How we are fixing the issue:
This issue is the #1 priority for our team as regards fixes and updates.
However, as this is a complicated and delicate issue that affects save games, we do not wish to rush a quick fix, and inadvertently cause further issues down the line.
With this hotfix we are also aiming to recover lost Career Mode saves for those that do not start a new Career.
The aim is to have a hotfix ready as soon as possible.
What else will be in the hotfix:
The primary goal of the hotfix will be to resolve the issues causing Career Mode to crash for players.
In addition, we believe we have found a fix for the commonly-reported “inconsistent AI performance when resuming an Event” issue.
We plan to implement this AI change into the hotfix as well, thank you for your recent reports which have helped us to potentially diagnose the root cause.
Finally, we plan to implement a fix to the track limits issue reported on Rally Chile stages, which arose after the v1.4.0 update was released.
When will a hotfix be released:
Due to the complexity of the Career Mode issue, the action required to resolve it, and the time required for testing and certification, we aim to be in a position to issue a hotfix on all platforms in mid January.